Training

Incident response basics

What happens in the first hours of a security incident – and who makes which decision.

In a real emergency it is not the best tool that decides the outcome, but a practised response. The course walks through an incident from detection to follow-up and ends with a tabletop exercise on a realistic scenario – including the uncomfortable questions that come up.

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At a glance

Level
Advanced
Duration
1 day including a tabletop exercise
Audience
IT teams, administrators, service desk, information security officers
Format
In-house – on site or remote
Language
German or English

Structure

This is how the course is built up. I agree the order and focus with you in advance, based on your audience and prior knowledge.

  1. Fundamentals of the incident process

    Event, alert, incident: classification and severity levels as well as roles and responsibilities.

  2. From detection to containment

    Triage of relevant events, containment and evidence preservation without destroying traces.

  3. Communication & reporting duties

    Escalation internally and towards management, NIS2 deadlines and Art. 33 GDPR.

  4. Recovery & lessons learned

    When a system can be trusted again and how lessons learned actually lead to change.

  5. Tabletop exercise

    A ransomware scenario played through as a team – including the uncomfortable questions that come up.

Course content

  • Event, alert, incident: classification and severity levels
  • Roles and responsibilities in the incident process
  • Detection and triage: what is actually relevant?
  • Containment and evidence preservation without destroying traces
  • Communication and escalation – internally and towards management
  • Reporting duties: NIS2 deadlines and Art. 33 GDPR
  • Recovery and the question of when a system can be trusted again
  • Lessons learned that actually lead to change
  • Tabletop exercise: a ransomware scenario played through as a team

What you take away

  • A practised process instead of frantic activity in the first hours
  • Clarity about decision paths and reporting deadlines
  • A documented list of gaps from the exercise as a starting point

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Interested in “Incident response basics”?

Tell me briefly about group size, prior knowledge and your preferred date – I will come back with a proposal including effort.